Employees can book online, call Emerald Tree, or explore practical wellbeing tools from one private, easy-to-use platform.
Support your people with confidence.
A practical EAP partner for organisations that want confidential employee support, clear manager guidance and a healthier workplace culture.
What your organisation gets
A human EAP, built for real workplace needs.
Australian workplace scripts, checklists and referral guidance help managers respond with care while maintaining appropriate boundaries.
Guidance for traumatic events covers the first 10 minutes, same-day support, 24-72 hour follow-up and when to escalate to urgent help.
A visible support pathway and practical tools for sleep, anxiety, grounding and healthier habits encourage early help-seeking and care between sessions.
Large organisations can have their own branded EAP landing page, using their logo, colours, messaging and access pathway. This makes the service feel familiar to staff while still being powered by Emerald Tree.
Individual employee activity, app usage and counselling information are not shared with employers. Reporting is de-identified and aggregated, helping organisations understand engagement without compromising privacy.